Dear Cathy,
Today is Small Business Saturday, so I wanted to present you with a coupon to help you save money. The coupon code is SBSat2011. If you use this code at our website you will receive an additional 20% off our already discounted prices.
I decided to give you this coupon which expires on November 27, 2011, because I know how hard you work and saving you money makes me happy too! In addition to the extra 20% off, you will also get free shipping on all your orders.
Also, I hope all you hard working men and women that help make this day great, know that you can use this coupon too...after all without you we wouldn't have Small Business Saturday.
PS: Cyber Monday's code is CyberMonday2011. Cyber Monday's coupon ends on November 28, 2011. Please remember if you have any problems using any code let me know so we can help you out.
Happy Holiday's!
Saturday, November 26, 2011
Monday, November 21, 2011
Here is Your Black Friday Coupon Code - BlackFriday2011 - Save Money while you shop in your pj's!
It's almost Black Friday!
As you know Black Friday is just around the corner, and what better way to spend the day then in your pj's shopping online, sipping a Hot Toddy or Herbal Tea and just relaxing after a filling Thanksgiving feast. It sure beats fighting the holiday traffic and the lines of shoppers!
So if you are looking for beautiful jewelry for the holidays, and you want to save more money on already discounted Jewelry and Gifts, use the coupon code below at our site by 11/27/2011 for an additional 20% off. Keep in mind that most items are already discounted 20-29% off all year, so this discount is an xtra discount just for you. Plus you get FREE Shipping on all orders too!
The coupon code is: BlackFriday2011
Happy Thanksgiving,
Kathie
PS: If you have any problems with the code please email us at info@diamondsandgifts.com.
As you know Black Friday is just around the corner, and what better way to spend the day then in your pj's shopping online, sipping a Hot Toddy or Herbal Tea and just relaxing after a filling Thanksgiving feast. It sure beats fighting the holiday traffic and the lines of shoppers!
So if you are looking for beautiful jewelry for the holidays, and you want to save more money on already discounted Jewelry and Gifts, use the coupon code below at our site by 11/27/2011 for an additional 20% off. Keep in mind that most items are already discounted 20-29% off all year, so this discount is an xtra discount just for you. Plus you get FREE Shipping on all orders too!
The coupon code is: BlackFriday2011
Happy Thanksgiving,
Kathie
PS: If you have any problems with the code please email us at info@diamondsandgifts.com.
Monday, September 12, 2011
What Is Good Customer Service - What Do You Do For Your Customers?
I like to compare Good Customer Service to watering your garden; why you ask? It's simple, if you water your garden it grows, just like your business will with great Customer Service. If you don't provide great Customer Service it is like poisoning your garden; your business will die, slowly but die nonetheless! If you don't think so, ask yourself how you felt the last time you were treated like crap, (yes I said crap) at a store, at an online store, drive through, etc.
Maybe crap isn't the politically correct way, or the classy way, or the professional way to put it; but we all can relate to crap pure and simple. The bottom line is...would you go to that establishment again if you could avoid it? I know I wouldn't, and depending on what you sell, who your competition is, and how many stores carry what you sell, bad Customer Service can and will ruin your business whether you have a brick and mortar store, or you sell online only, or both.
In my opinion, some business owners who sell online only may not dwell on good Customer Service as much as their brick and mortar counterpart. Why? I think it is because they are not normally face to face with their customer. Let's be honest, it is much easier to write an email, then to look your customer in the eye and tell them they should have read your policies before buying.
So what is good Customer Service? A few examples of what we do for our customers are: we offer Free Shipping on all items, we stand behind our merchandise and offer a full refund return policy, you receive a Free Gift Box or Gift Bag with your order..these are just a few of our policies. I would tell you to ask yourself and your potential customers a few questions before you determine your policies.
Questions such as:
1.) When you go to any establishment why do you choose to go there?
2.) How do you like to be treated?
3.) Do you shop where shipping is free, or do you look at all the attributes of the business?
4.) Do you prefer money back or exchange only, or do you want a choice when you return an item?
5.) Can you return an item?
6.) Is quality more important than price, or does both matter?
It is important to really understand why you go back, and why customers go back over and over again to the same places, this information will help you determine your Customer Service Policies to put in place.
I know I was always raised with the saying "You can catch more flies with honey than vinegar!" Something as simple as saying "Let me see what we can do for you", instead of " No we can't do that" makes a world of difference. Plus remember your good manners, look up the word if you don't understand manners! You know...thank you, you are welcome, I will be happy to, etc. To this day I will not go to a fast food chain by my house because they never say "Thank You" in the drive thru. I will not pay a dime to be treated with disrespect. I will even pay more for the same item if I am treated well.
To wrap it up, always treat people well, treat them as you would want to be treated when you shop online and offline. Never treat people like they are not important, do not be rude or demeaning. Send some type of small thank you with your orders. Do what you can within your means to go the extra mile, and as your business grows, expand on that.
I will end this with a quote from Abraham Lincoln: "I will prepare and someday my chance will come." Is your business prepared when your chance to make a customer happy comes? Can your staff answer the question: What is Good Customer Service?
Hello, if you have any questions about the article please contact me anytime. I invite you to visit our store and while there register for our newsletter and we will send you a 20% off coupon for your use anytime throughout 2011. Also feel free to copy and use this article, we only ask that you keep the article as it is with no changes, and we also ask that you keep all links in tack. Thank you!
Maybe crap isn't the politically correct way, or the classy way, or the professional way to put it; but we all can relate to crap pure and simple. The bottom line is...would you go to that establishment again if you could avoid it? I know I wouldn't, and depending on what you sell, who your competition is, and how many stores carry what you sell, bad Customer Service can and will ruin your business whether you have a brick and mortar store, or you sell online only, or both.
In my opinion, some business owners who sell online only may not dwell on good Customer Service as much as their brick and mortar counterpart. Why? I think it is because they are not normally face to face with their customer. Let's be honest, it is much easier to write an email, then to look your customer in the eye and tell them they should have read your policies before buying.
So what is good Customer Service? A few examples of what we do for our customers are: we offer Free Shipping on all items, we stand behind our merchandise and offer a full refund return policy, you receive a Free Gift Box or Gift Bag with your order..these are just a few of our policies. I would tell you to ask yourself and your potential customers a few questions before you determine your policies.
Questions such as:
1.) When you go to any establishment why do you choose to go there?
2.) How do you like to be treated?
3.) Do you shop where shipping is free, or do you look at all the attributes of the business?
4.) Do you prefer money back or exchange only, or do you want a choice when you return an item?
5.) Can you return an item?
6.) Is quality more important than price, or does both matter?
It is important to really understand why you go back, and why customers go back over and over again to the same places, this information will help you determine your Customer Service Policies to put in place.
I know I was always raised with the saying "You can catch more flies with honey than vinegar!" Something as simple as saying "Let me see what we can do for you", instead of " No we can't do that" makes a world of difference. Plus remember your good manners, look up the word if you don't understand manners! You know...thank you, you are welcome, I will be happy to, etc. To this day I will not go to a fast food chain by my house because they never say "Thank You" in the drive thru. I will not pay a dime to be treated with disrespect. I will even pay more for the same item if I am treated well.
To wrap it up, always treat people well, treat them as you would want to be treated when you shop online and offline. Never treat people like they are not important, do not be rude or demeaning. Send some type of small thank you with your orders. Do what you can within your means to go the extra mile, and as your business grows, expand on that.
I will end this with a quote from Abraham Lincoln: "I will prepare and someday my chance will come." Is your business prepared when your chance to make a customer happy comes? Can your staff answer the question: What is Good Customer Service?
Hello, if you have any questions about the article please contact me anytime. I invite you to visit our store and while there register for our newsletter and we will send you a 20% off coupon for your use anytime throughout 2011. Also feel free to copy and use this article, we only ask that you keep the article as it is with no changes, and we also ask that you keep all links in tack. Thank you!
Thursday, August 18, 2011
Get Your Coupon for Fine Jewelry Here!
This coupon code can be used multiple times throughout the rest of 2011. It is a perfect way to treat yourself or you can use it for the holidays too! Please share with family and friends.
Monday, August 15, 2011
Jewelry with an Ash Holder - make Perfect Memorials
Ash Holder Jewelry...
Jewelry Ash Holders are a way to memorialize a loved one, including a beloved pet that has passed. The Ash Holder is also a vessel that can carry your special memento too.
Jewelry Ash Holders from Deborah J. Birdoe are a very nice piece of jewelry, they also come in a key chain as well. The styles of cremation ash holders range in designs from a basic Cross, or Infinite design, to a Heart with Paw Prints.
Each design comes with a gift box, a funnel, and a card that has a quote from scripture and a word of inspiration. What a lovely and heartfelt tribute to life after passing.
Please sign up for our mailing list and you will receive a coupon for an additional 20% off already discounted fine quality jewelry and gifts. If you click here then go to the bottom left of the page to receive your coupon code.
Jewelry Ash Holders from Deborah J. Birdoe are a very nice piece of jewelry, they also come in a key chain as well. The styles of cremation ash holders range in designs from a basic Cross, or Infinite design, to a Heart with Paw Prints.
Each design comes with a gift box, a funnel, and a card that has a quote from scripture and a word of inspiration. What a lovely and heartfelt tribute to life after passing.
Please sign up for our mailing list and you will receive a coupon for an additional 20% off already discounted fine quality jewelry and gifts. If you click here then go to the bottom left of the page to receive your coupon code.
Tuesday, July 26, 2011
Moissanite Engagement Rings - Are these Jewels Man's Best Friend?
Are you looking for a Beautiful Engagment Ring? One that will fit your budget, but say "I Love You" loud and clear? One that will make all her friends green with envy?
Well as you know Diamond Engagement Rings are normally what one selects when deciding to ask their true love to marry them. Diamonds are also the traditional gift for the 10th and 16th anniversary. Diamonds are brilliant, elegant, breathtaking, and I would venture to say we all want one someday!
However, what happens when you just can’t afford a stunning "to die for" Diamond Engagement Ring? What happens if you have to make a choice between a diamond ring, a down payment on a house, that once in a lifetime honeymoon, or the wedding? What do you do, beg, borrow, steal, go into debt, or do you look for an alternative?
So, the question I pose... Did you ever check out Moissanite Jewels, could this stunning Jewel be a Man’s best friend? Why, let’s face it times are tuff, but we still want to get the one we love a spectacular Engagement Ring. So what should you do? Well you can check out Moissanite as one alternative, or Moissanite with Diamond Accents. You can get a perfect ring within your budget that will make her so so happy.
We have sold many Moissanite and Diamond engagement rings and I have to say they are absolutely beautiful. If you are on a budget, or would just prefer an affordable alternative to a Diamond Engagement Ring so you can spend your money on something else...like a once in a lifetime Honeymoon Moissanite is one viable alternative.
My favorite is the Round Moissanite and Diamonds together, the center large stone is Moissanite and the accent stones are Genuine Diamonds...just beautiful. However, Moissanite by itself or with Sapphires, Emeralds, Rubies, or other Gemstones would be a lovely choice too.
Here is some Moissanite Information:
Refractive Index (brilliance) = 2.65 – 2.69 – Moissanite is brilliant and sparkles
Dispersion (fire) = 0.104 – Moissanite has more fire than other popular gemstones
Hardness (on Mohs scale) – 9 ¼ - Moissanite is harder than ruby or sapphire, and second only in hardness to diamond. Moissanite is resistant to scratches and abrasions
In addition, each Charles & Colvard Moissanite Jewel comes with the Charles & Colvard Certificate of Authenticity & Limited Lifetime Warranty.
If you have a chance, take a look at Moissanite or Moissanite and Diamonds together and see what you think.
Gorgeous! Women's 14k White-gold Square Brilliant Princess-cut (11/2 CT) 06.50MM Moissanite Solitaire Engagement Ring
Polished 14k White-gold 1 3/4 CTTW Round Moissanite Engagement Ring Size 08
Polished 14k White-gold 2 1/16 CTTW Round Moissanite Engagement & Wedding Band Rings
Well as you know Diamond Engagement Rings are normally what one selects when deciding to ask their true love to marry them. Diamonds are also the traditional gift for the 10th and 16th anniversary. Diamonds are brilliant, elegant, breathtaking, and I would venture to say we all want one someday!
However, what happens when you just can’t afford a stunning "to die for" Diamond Engagement Ring? What happens if you have to make a choice between a diamond ring, a down payment on a house, that once in a lifetime honeymoon, or the wedding? What do you do, beg, borrow, steal, go into debt, or do you look for an alternative?
So, the question I pose... Did you ever check out Moissanite Jewels, could this stunning Jewel be a Man’s best friend? Why, let’s face it times are tuff, but we still want to get the one we love a spectacular Engagement Ring. So what should you do? Well you can check out Moissanite as one alternative, or Moissanite with Diamond Accents. You can get a perfect ring within your budget that will make her so so happy.
We have sold many Moissanite and Diamond engagement rings and I have to say they are absolutely beautiful. If you are on a budget, or would just prefer an affordable alternative to a Diamond Engagement Ring so you can spend your money on something else...like a once in a lifetime Honeymoon Moissanite is one viable alternative.
My favorite is the Round Moissanite and Diamonds together, the center large stone is Moissanite and the accent stones are Genuine Diamonds...just beautiful. However, Moissanite by itself or with Sapphires, Emeralds, Rubies, or other Gemstones would be a lovely choice too.
Here is some Moissanite Information:
Refractive Index (brilliance) = 2.65 – 2.69 – Moissanite is brilliant and sparkles
Dispersion (fire) = 0.104 – Moissanite has more fire than other popular gemstones
Hardness (on Mohs scale) – 9 ¼ - Moissanite is harder than ruby or sapphire, and second only in hardness to diamond. Moissanite is resistant to scratches and abrasions
In addition, each Charles & Colvard Moissanite Jewel comes with the Charles & Colvard Certificate of Authenticity & Limited Lifetime Warranty.
If you have a chance, take a look at Moissanite or Moissanite and Diamonds together and see what you think.
Gorgeous! Women's 14k White-gold Square Brilliant Princess-cut (11/2 CT) 06.50MM Moissanite Solitaire Engagement Ring
Polished 14k White-gold 1 3/4 CTTW Round Moissanite Engagement Ring Size 08
Polished 14k White-gold 2 1/16 CTTW Round Moissanite Engagement & Wedding Band Rings
Tuesday, July 19, 2011
Christmas in July Get Your 20% off Coupon Code Today!
Christmas in July...
Take an additional 20% off your order at DiamondsandGifts.com, using coupon code xmasinjuly. The coupon code is good until July 31, 2011. The site is already discounted up to 30% prior to using the coupon. All you need to do is enter the coupon code xmasinjuly during check out, then press apply and the 20% will be deducted from your order.
You will find a beautiful selection of fine quality jewelry and gifts, from Money Clips, to Wedding Bands, Moissanite, and Diamonds, Rosary Bracelets, and Mother's jewelry too!
Also, you can re-use the coupon as many times as you like until July 31, 2011. So if your hot and tired, cool off with our Christmas in July sale today!
Rudolph & Frosty's Christmas in July
Christmas Sale in July - Marine Corp Stein * the Perfect Holiday Gift - Limited Edition !
Take an additional 20% off your order at DiamondsandGifts.com, using coupon code xmasinjuly. The coupon code is good until July 31, 2011. The site is already discounted up to 30% prior to using the coupon. All you need to do is enter the coupon code xmasinjuly during check out, then press apply and the 20% will be deducted from your order.
You will find a beautiful selection of fine quality jewelry and gifts, from Money Clips, to Wedding Bands, Moissanite, and Diamonds, Rosary Bracelets, and Mother's jewelry too!
Also, you can re-use the coupon as many times as you like until July 31, 2011. So if your hot and tired, cool off with our Christmas in July sale today!
Rudolph & Frosty's Christmas in July
Christmas Sale in July - Marine Corp Stein * the Perfect Holiday Gift - Limited Edition !
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